![]() ![]() Let your phone run for several hours in this mode and check for the problem.Release the Volume down key when you see Safe Mode.Safe mode will display in the bottom left corner of the screen.Continue to hold the Volume down key until the device finishes restarting.Immediately after releasing the Power key, press and hold the Volume down key.When “SAMSUNG” appears on the screen, release the Power key.Press and hold the Power key past the model name screen.While in this mode, no third party will be allowed to run, so if your charges fine, you have yourself an app issue. To check if this issue is being caused by an app, you must learn how to boot your S9 to safe mode. While we received no definite conclusion that there popular apps that affects wireless charging on the S9 at this time, the possibility cannot be totally eliminated. Restart your S9 and check for the problem.One of the ways to help you eliminate the dilemma is by resetting all software settings to their defaults. It’s hard to determine whether or not the wireless charging bug you have is caused by the pad itself, or if it’s phone-related. Otherwise, try using another S9 and charge using the current set of accessories you have. If you have another known working charging pad and cable though, try using that one to see if there’s a difference. We know this is easier said than done since there’s no way to directly determine if the pad or cable are currently functional. This means verifying if the wireless charging pad and cable that came with it are working. One of the most obvious steps that you can do if you encounter wired or wireless charging issue is to ensure that the accessories themselves are not the problem. Third solution: Verify wireless charger and cable are working Press the Power key to restart the device.When the wipe cache partition is complete, “Reboot system now” is highlighted.Press the Volume down key to highlight “yes” and press the Power key to select.Press the Volume down key to highlight “wipe cache partition.”. ![]() When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.To check if your wireless charging issue is due to a corrupted system cache, make sure that you clear the cache partition. ![]() If this occurs, problems or bugs may appear. Over time, this cache gets convoluted or corrupted. Instead of getting these items from their original locations somewhere in the internet, Android can instead access the cache partition and load the needed items, significantly making, say, browsing a lot faster. Basically, it’s main function is cut loading time of apps and other tasks by keeping commonly used items like files, images, web links, etc in a special partition called partition. This cache is basically a set of files and folders that are associated with the common activities you do on your device. In order to load apps and other tasks efficiently, Android uses a system cache. Second solution: Rebuild the system cache If the bug stays after doing the steps above, proceed to the next solution options.
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